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Privacy policy created October 10, 2012

Dr. Shawn's Naturals

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

How That Information Is Used:

The information we collect is used to fill orders, to contact buyers if they have questions, and to send email with special offers. We do not share your information with other outside parties.

Our Commitment To The Security of Your Data

Personal information (name, billing and shipping address, customer phone numberand email) is kept on file for future orders. Credit card information is not kept by us for future orders and will need to be re-entered for future orders.

Return Policy

Our products have been used by thousands of satisfied pet owners and pets, so the need for a return is unlikely. However,if a return is needed, you may request a return within 7 days of placing your order. You will be credited for the purchase price minus shipping and handling charges and a 25% restocking fee, and the product must be returned unopened for full credit. Products returned within 7-14 days following your order will be credited for 50% minus shipping and handling. We regret we cannot accept returns after 14 days. We regret that Feliway, Adaptil, and liquid herbal products cannot be returned or exchanged.

Contact Us

shawnvet@sbcglobal.net
972-867-8800 ext 101