Welcome to Dr. Shawn's Naturals. Our philosophy is to offer the best natural products to keep your pet healthy and happy the natural way.

Our Contact Information:
By email: shawnvet@sbcglobal.net

By standard mail:

Dr. Shawn's Naturals
2145 W Park
Plano, TX 75075

Shipping Information:
Orders are usually filled and shipped within 2-3 business days after they are received via USPS priority shipping.

We try to make our shipping policies and pricing as fair as possible so we can offer the best products at the most affordable prices.

Our shipping and handling fee is composed of 2 parts. The shipping fee is determined by averaging the cost of shipping a package of a certain weight to various cities across the US. The handling fee is to pay for supplies (boxing, tape, packing material) plus the salary of the person processing the orders.

Refund, Returns and Cancellation Policies:
We know you and your pet will enjoy Dr. Shawn's Naturals. If you are unsatisfied for any reason after receiving our products, you may return them for the following refund:

You may request a return within 7 days of placing your order. You will be credited for the purchase price minus shipping and handling charges and a 25% restocking fee, and the product must be returned unopened and in salable condition for full credit. Products returned within 7-14 days following your order will be credited for 50% minus shipping and handling. We regret we cannot accept returns after 14 days.

Frequently Asked Questions:
Q. How do I check on my order status?

A. Order status can be checked by emailing us at: shawnvet@sbcglobal.net.